Success story

Real Estate Agency Closes Deals Faster Than Ever with AI

PropertyNow, a California-based real estate agency, used LeoBrain's AI customer support tools to centralize all lead conversations, tripling lead conversions and enhancing client responsiveness within 60 days.

Industry Type

Real Estate

Location

California, USA

Number of employee

75

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Introduction

PropertyNow, a growing real estate agency, faced mounting lead volumes from multiple platforms. By integrating LeoBrain’s in-built AI customer support tools, the company centralized all lead conversations. Within 60 days, they tripled lead conversions and drastically improved client responsiveness with the most minimum manual agent involvement.

Challenges Faced

Scattered Lead Sources Across Platforms

Handling queries across web, email, WhatsApp, and socials created delays and confusion.

Manual Response Times Slowed Conversions

Delayed follow-ups often led to cold leads and lost opportunities.

Lack of Context-Awareness

No centralized history to keep track of the customers’ queries or status.

High Dependency on Agents for Routine Queries

Sales agents were bogged down with repetitive, non-sales inquiries.

Lack of Personalization at Scale

Leads received generic responses, lowering engagement and trust.

Solutions

Unified AI Chat System

All customer support conversations were managed through one unified dashboard, enhancing clarity and speed.

AI Chatbot for Instant Query Handling

LeoBrain’s AI customer support chatbot handled FAQs and property info, freeing agents for high-touch leads.

Lead Tracking and Auto-Segmentation

Leads were sorted based on urgency, behavior, and query type using AI-powered SaaS solutions.

Real-Time Engagement With Built-In Intelligence

The AI system recommended responses based on context, increasing satisfaction and reducing bounce rates.

Scalable Personalization With AI Tools

Each lead received tailored property suggestions based on preferences and behavior data.

With LeoBrain, the transformation was immediate. The AI customer support software centralized all our lead conversations and gave prospects real-time answers. Within two months, we saw a 3X spike in qualified conversions.

Jonathan Wade

Conclusion

For real estate agencies navigating high-volume lead funnels, LeoBrain offers more than automation, it delivers results. By deploying AI SaaS tools for customer support, PropertyNow not only enhanced responsiveness but also maximized every potential deal. If growth and service quality are your goals, AI in the real estate industry offers a clear path forward.

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