Success story
Mid-sized F&B Chain: Building a 5-Star Service with AI Applicant Tracking System
FreshBites Café Group, a growing UK-based food & beverage chain with 20 locations, slashed hiring time by 55% and dramatically boosted staff quality by adopting LeoBrain's AI Applicant Tracking System.
Industry Type
Food and Beverage (F&B) / Hospitality
Location
United Kingdom
Number of employee
400+
Introduction
A growing food and beverage chain, FreshBites Café Group, with 20 locations across the UK faced escalating hiring demands during peak seasons. Manual screening and disjointed scheduling slowed down recruitment. By deploying LeoBrain’s AI-powered Applicant Tracking System, the brand streamlined hiring, cut the average time-to-hire by more than half, and built a stronger, service-first workforce.
Challenges Faced
Manual Resume Screening Overload
Sorting hundreds of applications manually delayed shortlisting suitable kitchen and front-of-house staff.
Seasonal Hiring Chaos
Last-minute hiring needs for peak dining seasons led to rushed and poor hiring decisions.
Inconsistent Candidate Evaluation
Different managers prioritized different criteria, causing delays and mismatches in final selections.
High Interview Drop-offs
Poor scheduling coordination led to high candidate no-shows for interviews.
Limited Visibility on Hiring Data
No unified system to track candidate progress, causing communication gaps and missed follow-ups.
Poor Team Collaboration
No centralized hub for HR and outlet managers to share feedback or rank candidates collaboratively.
Solutions
AI Resume Parsing
Automatically extracted and shortlisted candidates based on kitchen, service, and management experience.
One-Click Interview Scheduling
Synced interview slots across outlets, reducing scheduling confusion and no-shows.
Automated Candidate Assessments
Auto-assessed candidates on quiz and MCQ-based questions related to customer service experience, food safety certifications, and soft skills before interviews.
Centralized Hiring Dashboard
Provided real-time updates and candidate progress tracking for HR and hiring managers.
Collaborative Hiring Hub
Enabled outlet managers to review resumes, score candidates, and share feedback directly in the system.
Data-Driven Hiring Insights
Identified bottlenecks and optimized hiring workflows based on analytics, cutting time-to-hire by 55%.
LeoHire made hiring during busy seasons feel effortless. With AI screening and one-click scheduling, we cut hiring time in half and onboarded better-fit candidates for our restaurants. Our managers now collaborate easily, and staffing delays are a thing of the past!
James Hamilton
Conclusion
By embracing LeoHire’s AI-powered recruitment technology, the F&B brand not only reduced hiring chaos but also enhanced the quality of hires across multiple locations. With faster screenings, smarter decision-making, and a seamless collaboration platform, FreshBites Café Group set a new standard in hospitality staffing efficiency—and built a winning guest experience team in record time.
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